Privacy Policy

Last Updated: June 16, 2026.

Introduction

At Harrys Casino (harrys-casino-uk.com), we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, process, and disclose your personal information when you use our website and services.

We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As a data controller, we are responsible for the personal data we hold about you. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect various types of information to provide you with a safe and seamless gaming experience. This includes:

  • Identity Data: Full name, date of birth, and gender.
  • Contact Data: Residential address, email address, and telephone number.
  • Financial Data: Details related to your chosen payment methods, such as bank transfer information, e-wallet identifiers, and transaction history.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
  • Usage Data: Information about how you use our website, including the games you play, session duration, and navigation patterns.
  • Profile Data: Your username, password, preferences, and feedback.
  • Marketing Data: Your preferences in receiving marketing communications from us.

How We Use Your Data

We only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

  • Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g, managing your account and processing your bets).
  • Legal Obligation: Where we need to comply with a legal or regulatory obligation, such as Know Your Customer (KYC) and Anti-Money Laundering (AML) checks required by the UK Gambling Commission.
  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes fraud prevention and network security.
  • Consent: Where you have provided your explicit consent to receive promotional materials.

Legal Compliance and Regulatory Requirements

As a UK-facing operator, we adhere to strict standards set by the UK Gambling Commission. This requires us to:

  • Verify Your Identity: We perform mandatory age and identity verification to prevent underage gambling and protect against financial crime.
  • Responsible Gambling Monitoring: We process your activity data to detect patterns of harmful gambling and to provide intervention support.
  • Reporting: We may be required to share data with regulatory bodies or law enforcement agencies if a legal request is made or if we suspect criminal activity.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Data Sharing and Third-Party Disclosure

We may share your personal data with third parties where necessary, including:

  • Payment Processors: To facilitate your deposits and withdrawals using secure payment methods available in the UK.
  • Service Providers: Companies providing IT support, cloud storage, and marketing analysis services.
  • Regulatory Bodies: Including the UK Gambling Commission or financial authorities to ensure compliance with laws.
  • Professional Advisors: Including lawyers, bankers, and insurers who provide consulting and legal services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

International Data Transfers

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Information Commissioner’s Office (ICO).
  • Using specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for at least five to seven years after they cease being customers for tax and anti-money laundering purposes.

Your Legal Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Request access: You can request a copy of the personal data we hold about you.
  • Request correction: You can ask us to correct any incomplete or inaccurate data we hold about you.
  • Request erasure: You can ask us to delete or remove personal data where there is no good reason for us continuing to process it.
  • Object to processing: Where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing.
  • Request restriction: You can ask us to suspend the processing of your personal data.
  • Request transfer: We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
  • Withdraw consent: You have the right to withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us at [email protected].

Responsible Gambling and Support

We are dedicated to providing a responsible gaming environment. We collect and process data to help identify and protect those who may be experiencing gambling-related harm. If you or someone you know is struggling with gambling, please contact support for self-exclusion options or reach out to national support services such as GamCare or GambleAware.

Use of Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date at the top.

Contact Information

If you have any questions about this Privacy Policy or our data protection practices, please contact our support team:

Email: [email protected].

If you are not satisfied with how we handle your personal data, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.